A: By getting merchandise to consumers in only 3 to 5 days, we think buyer’s remorse is likely to be minimized. We can help reduce this risk for retailers, but we count on retailers to manage relationships with end consumers. We do not offer refunds for undamaged merchandise that is refused by consumers. Deliveright can return merchandise to a retailer if a customer refuses delivery.

Why Amazon Is Leaving Heavy Item Delivery—And Why Deliveright Is Here to Stay
When Amazon does something, the rest of the industry notices. So when news broke that Amazon is planning to phase out delivery of large items