Q: What happens if merchandise is damaged?
A: Since the retailer never has to handle the merchandise, the retailer is not responsible for any delivery damage. Once Deliveright picks up merchandise from the manufacturer, we are responsible for it until the end consumer accepts it in the home. Upon acceptance by the consumer, the retailer (and manufacturer) receive an email confirmation of […]
6 ways to leverage technology to build better White Glove delivery service
The first thing that might pop into your head when you hear ‘White Glove delivery’ is two guys carrying a large sofa into a customer’s home. A physical, fairly mechanical and high-touch activity. So it is reasonable to ask yourself “Can technology make a difference here?” At Deliveright we leverage the power of cutting edge technologies to […]
Q: What happens if the customer changes his or her mind?
A: By getting merchandise to consumers in only 3 to 5 days, we think buyer’s remorse is likely to be minimized. We can help reduce this risk for retailers, but we count on retailers to manage relationships with end consumers. We do not offer refunds for undamaged merchandise that is refused by consumers. Deliveright can […]
Q: What is the minimum order size?
A: One piece. Not one truckload, just one piece. Take advantage of the power of the Deliveright network.
New Season – New Surprises
As we enter a new season and the Spring 2017 HP MKT approaches, we are happy to bring some fresh and exciting news from the Deliveright “Bakery”. New Blanket Wrap Service Available In addition to our existing levels of service (including White Glove, Room of Choice, Threshold and B2B), you can now have Deliveright blanket […]
